Delivery Policy

Although Things you want are able to ship almost every order in the time frame specified, in rare circumstances our shipping capacity can be exceeded, causing a delay of one extra day. Should this occur, your order will be marked for urgent delivery on the following day and we will reimburse you for the cost of postage.

The delivery timescales presented here do not apply to orders which require additional security checks. If a security check is required, it will usually follow that we will need you to provide additional information; despatch will not occur until this information is received.

Things you want is unable to provide compensation for late deliveries. Compensation will not be provided for consequential losses (e.g., time taken off work or if the item is a gift and you purchase the same item from a more expensive retailer).

If, for any reason, your order is returned to us (e.g., incorrect address), then Things you want will inform you immediately via email when the item is received. You will be given a choice as to whether the item is sent out again, or a refund is processed. Please note, for items that are undelivered through fault of the customer (e.g., incorrect address), Things you want reserve the right to deduct our outwardly shipping fees from the refund total.
UK Delivery
tracked 24
*Uk Next Day Delivery

(Royal Mail Tracked 24)

    Place your order before 9pm Monday - Friday for delivery on the next working day.
    Place your order before 1pm Sunday for delivery on the next working day.
    Orders over £500 will require a signature.
    Delivery to remote locations may take 2 working days. Please click here for more information
    Order within 7 hours and 42 minutes to get it Thursday 12th December

 
Free - Spend over £60
£4.95 - Spend under £60
tracked 48
Uk Standard Delivery

(Royal Mail Tracked 48)

    Place your order before 9pm Monday - Friday for delivery within the next two working days.
    Place your order before 1pm Sunday for delivery on the next working day.

 
Free - Spend over £60
£2.95 - Spend under £60
International Delivery
Shipping Location    Delivery Charge    Delivery Times
Canada    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15.00 over £60.00, otherwise £17.95.
    
Standard Delivery 10 days.
Express Delivery next working day.
France    
Free Standard Delivery (Royal Mail Priority) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £120.00, £10.00 over £60.00, otherwise £12.95.    
Standard Delivery 3-5 working days.
Express Delivery next working day.
Gibraltar    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15.00 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Iceland    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15.00 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Italy    
£4.95 Standard Delivery (DHL Global Mail).
Free Express Delivery (DHL Express) over £120.00, £10.00 over £60.00, otherwise £12.95.    
Standard Delivery 3-5 days.

Holiday ordering and delivery schedule

To arrive before Christmas, place your order before 9pm on Monday 23rd December and it will be delivered the next day as follows:

Orders placed after 9pm on Monday 23rd December but before 10am on Tuesday 24th December will be delivered after Christmas, as follows
 

Orders placed after 10am on Tuesday 24th December up to 4pm on Friday 27th December, will be delivered as follows:
 

Orders placed after 4pm on Friday 27th December up to Sunday 29th December at 1pm will be delivered as follows
 

Orders placed after 1pm on Sunday 29th December up to Monday 30th December before 4pm will be delivered as follows:
 

Orders placed after 4pm on Monday 30th December up to 10am on Tuesday 31st December will be delivered as follows:
 

Orders placed after 10am on Tuesday 31st December up to 4pm on Thursday 2nd January will be delivered as follows:

    Royal Mail Tracked 24 – next day delivery up to 24th December
    Royal Mail Tracked 24 (spend over £60) - Friday 27th December
    Royal Mail Tracked 48 - Saturday 28th December
    Royal Mail Tracked 24 (spend over £60) - Saturday 28th December
    Royal Mail Tracked 48 – Monday 30th December
    Royal Mail Tracked 24 (spend over £60) – Monday 30th December
    Royal Mail Tracked 48 – Tuesday 31st December
    Royal Mail Tracked 24 (spend over £60) – Tuesday 31st December
    Royal Mail Tracked 48 – Thursday 2nd January
    Royal Mail Tracked 24 (spend over £60) – Thursday 2nd January
    Royal Mail Tracked 48 – Friday 3rd January
    Royal Mail Tracked 24 (spend over £60) – Friday 3rd January
    Royal Mail Tracked 48 – Saturday 4th January


Express Delivery next working day.
Free Express Delivery (DHL Express) over £135.00, £15.00 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Norway    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15.00 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Poland    
Free Standard Delivery (Royal Mail Priority) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £120.00, £10.00 over £60.00, otherwise £12.95.    
Standard Delivery 3-5 days.
Express Delivery next working day.
Republic of Ireland    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £120.00, £6.50 over £60.00, otherwise £9.45.    
Standard Delivery 3-5 days.
Express Delivery next working day.
Serbia    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Switzerland    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Ukraine    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Rest of Europe    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £10.00 over £60.00, otherwise £12.95.    
Standard Delivery 3-5 days.
Express Delivery next working day.
Israel    
Free Standard Delivery (DHL Global Mail) over £60.00, otherwise £2.95.
Free Express Delivery (DHL Express) over £135.00, £15 over £60.00, otherwise £17.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Russia    
£5.95 Standard Delivery (Royal Mail International).    
Standard Delivery 10 days.
United States    
£4.95 Standard Delivery (DHL Global Mail).
Free Express Delivery (DHL Express) over £120.00, £10.00 over £60.00, otherwise £12.95.    
Standard Delivery 10 days.
Express Delivery next working day.
Rest of World    
Free Standard Delivery (DHL Global Mail) over £25.00, otherwise £2.95.